Retail Trends and Roundtable VIP Dinner Invitation

For Senior Brand and Retail Leaders

Thursday 22nd October 2026 - 6:30pm-10:00pm

Private Members Club in Soho

The Revenue You’re Not Seeing. Where is growth hiding in the customer journey?

Retailers spend millions creating demand – acquiring traffic, building awareness and bringing customers through the digital door. But how much opportunity is being lost before a purchase is ever made?

We’ll explore whether the next phase of ecommerce growth is really about acquiring more customers – or becoming much better at recognising, understanding and responding to the demand brands already have.

DISCUSSION POINTS:

Are brands doing enough with the customers they’ve already paid to acquire?
From browsing to buying: what happens in the moments that matter?
How can brands recognise and respond to customer intent?
How do you balance relevance with discovery, aspiration and brand experience?
How can AI and personalisation turn existing demand into growth?

Followed by a roundtable discussion with other retail leaders with Chatham House rules.

The opportunity to share ideas, learn from your peers and leave with new strategies to consider for your business. This event is suitable for C-Suite, VP, Director and Head of Level from Commercial, Sales, Digital, E-commerce and teams

Agenda

6:30pm Arrival and networking

7:00pm Fireside chat with guest speaker (TBA)

7:20pm Roundtable Discussion Themes for dinner

7:30pm Starters and Main Course with discussion

9:15pm Dessert and networking

Please fill in your details to confirm attendance:

In partnership with Wunderkind

With over 9 billion devices and trillions of digital events observed, Wunderkind recognises far more of your visitors and maps them to the customer profiles in your own stack. They continually enrich those profiles with real-time behaviour, giving every channel, from email and SMS to onsite and paid media, the data it needs to perform better.